1. Items and Purposes of Personal Information Collection

• a. Items Collected
• "Personal Information" refers to all information related to an individual user. The personal information collected by “MyLink Inc.” is as follows:
  • - Basic Information: Name
  • - Additional Information: Affiliation, contact information, mobile phone number, email address
  • The above information is collected only after obtaining explicit consent during the application process.
• The following information is also collected automatically:
  • - User's IP address, browser type, and operating system
  • - Date and time of visit
• b. Purpose of Use
• Inquiries about solutions and technical support, and customer support
• Inquiries regarding solutions and technical support services, identity verification according to the restricted personal identification system, personal identification, confirmation of customer requests, record retention for dispute resolution, complaint handling, and notification delivery. The information collected both automatically and with consent as described above is used to provide better services to users. This information will not be shared with external organizations unless the user is involved in criminal activities.

2. Retention and Usage Period of Personal Information

• “MyLink Inc.” retains and uses users' personal information as long as the user continues to utilize the services provided on the “MyLink Inc.” website. However, exceptions are as follows:
  • - When the user requests deletion or modification
  • - When the user withdraws from the service